Quote

Power concedes nothing without a demand. It never did and it never will.

– Frederick Douglass

…one of my favorite quotes

The Real Thing

Yesterday a friend lent me an old, large monitor, so I didn’t have to squint when I looked at my small laptop.

I got it set up in my home office, and suddenly my entire work experience changed.

First of all, seeing everything BIG and BOLD made my work feel different. “If my ideas are this BIG,” part of me seemed to say, “then they must be important. And I should work on them.”

Then I breezed through a labor-intensive task I’d been putting off for months. All this time, I thought I was lazy and undisciplined, when the real problem was that my small screen was hard on my eyes.

Surprise! Turns out I don’t suck, after all!

I’m really interested in this intersection between how we perceive ourselves, and what’s really going on. It happens all the time with workspaces and ergonomics. For instance, you might see a pile of paper and think, “I’m such a disorganized person,” when the real problem is that you don’t have an filing system that works for you. Or you might put off working on your Great American Novel, and all the while, you’re thinking you have bad focus. But really your chair is subtly giving you leg cramps.

Of course there is a place in life for discipline, and for carrying on even when things are uncomfortable. But why not make things easier on ourselves when we can?

What’s really going on is not always what we think is going on . . . even with ourselves.

Seasons, Context, and Meaning

I remember fall in Connecticut when I was a child. I played outdoors until it grew dark, crunched leaves underfoot, and stared up at the brilliant stars overhead through a crisp, cold night. While I did loathe going back to school, otherwise fall was a beautiful season.

I spent most of my childhood in places like this — places where there were trees, and small farms, and snowy fields. But when I was 18, I went to school in Cambridge, Massachusetts. It was my first time living in a city. Around the same time, I started getting very depressed during fall and winter.

When there are delicious fall smells, beautiful fields covered with frost, and incredible colors on the leaves, then everything feels in place. There is sadness that summer is ending, but also a sense of anticipation for the new season coming in.

But in the city, there is no context. No crab apples falling to the ground; no pine needles; no frost-covered fields. Snow isn’t beautiful, but just a pile of grey and black slush. Worst of all, in Cambridge there were no stars and no real night. The night sky glowed an unearthly orange.

So when fall came, it didn’t mean anything, and it wasn’t part of a cycle. It was just dark. It was just cold.

In a way, I wasn’t sensitive to the change of seasons as much as I was sensitive to the change of seasons out of context. Fall in the country felt like the turning of the year; fall in the city just felt like . . . death.

I suspect that part of reason people get SAD (Seasonal Affective Disorder) is that the physical body needs context and meaning to deal with change. Right now, the treatment for SAD is to try to replace the sunlight that’s missing: get a person under sunlamps, have them take a vacation somewhere sunny, etc. And that is certainly helpful. But I suspect that if you take a person with SAD, and let them spend a week outside, working with the land, putting their hands in the soil, walking in the woods, and eating seasonal foods, their symptoms will also improve.

This need for context and meaning is also true for life. For example, how do we deal with aging as a culture? In America, it’s about denial. Dye your grey; get a facelift; do pilates; fit into your skinny jeans. This is because we’ve lost the context that gives aging its meaning. Life is supposed to be a cycle, where each age has challenges, but also benefits. Old age is supposed to come with gifts; grandchildren, respect in the community, lifelong ties and shared experieces with family. But in this modern age, where the elderly are so often shut out of life, there is none of the consolation of age. Without meaning, aging is just cold, and dark.

So often, we try to fix things or cure them. We cannot fix loss, and illness, and death — but we can create connection. Everyone experiences misfortune, but not all misfortune causes suffering. Whether the journey is ultimately healing or crushing depends largely on the context and meaning of the experience, and the sense of being connected to something larger than oneself.

“I” Think…

There was an interesting story on NPR this morning on how sentence structure reveals a lot of about relationships.  A psychologist named James Pennebaker used computers to scan conversations between people, and one of the things he discovered is that you can tell who is high-status and who is low-status in a conversation just by looking at their use of the word “I.”

For example, if you are the lowly underling and you’re emailing your boss, you use the word “I” a lot:

“I was looking at the reports and I think we might drop the Smith account. I’d like to talk to you about them on Monday.”

But when the boss replies, she rarely if ever uses the word “I”:

“That’s fine, but Monday’s no good. Tuesday works.”

Pennebaker’s explanation is that low-status people feel insecure and self-conscious, and their inward focus makes them use the word “I” more.

Respectfully, I think there’s another reason for this. It’s not about being self-conscious. It’s about being extremely conscious — of power.

When I was at Andover and Harvard, men still outnumbered the women students by a slight majority, and the female students rarely had the same “to the manor born” self-assurance that I saw in some of the men. Some male students clearly perceived themselves as high-status, or at least high-status-in-waiting.

Often I engaged in friendly lunchtime debates with these guys, but it was an uphill battle. I was constantly interrupted and contradicted:

Me: “Women are still not equal in society…”

Some Dude: “That’s not true! I happen to know a woman who’s a CEO and who’s very successful! Where’s your data to back up your argument?”

I got shouted down all the time. Even when we discussed innocuous topics, like music and art, I got a lot of flak. Simple comments like “She’s a great actress” or “That was an excellent movie” got contradicted, interrupted, or minimized.

Subconsciously, I started to defend myself against the constant onslaught by couching all of my opinions in extremely personal language. So, instead of saying, “She’s such a brilliant actress,” I started saying, “I really like that actress.” After all, you can’t really contradict someone else’s opinion.

It took me years to realize what was happening at a conscious level. These guys weren’t jumping down my throat because they disagreed with my opinions per se. They were jumping down my throat because I was daring to express my opinions as declarative statements.

In other words, if you say, “This situation is appalling!” it translates to “I am a free and equal member of this society, and my opinion carries just as much weight as anyone else’s.”

However, if you say, “I am really upset by this situation” it also has a translation: “I am a supplicant in this community, and I am presenting my case to those with power in the hopes that they will hear me.”

Anyone who makes an opinion into a declarative statement is stating that they have the right to define the universe according to their own point of view. And that is an incredible declaration of power.

Subconsciously, most of us know this, and so we vary our own choice to use declarative statements based on our perception of the power dynamic. So, this way of speaking is not an irrational reaction to our own insecurities, but rather an extremely rational response to a given situation.

So one way of perceiving who has the power is, Who gets to make the declarative statements?

Which members of the team get to say “This will never work,” and which have to say, “I don’t think we can do it in that time frame?”

Who gets to say, “This interface is clunky” and who has to say “The home page doesn’t feel right to me?”

It’s all about power.

Aside

“Take some of the vegetable stock you’ve been saving out of the fridge” — the moment I close the cookbook.

How Things Got Better

This is a post about how things got a little better for me. As some of you know, I contracted Lyme Disease 5 years ago, and since then, things have been quite challenging. I’ve been up and down an enormous number of physical and emotional roller coasters . . . and the roller coaster is by no means through with me yet.

Nevertheless, over the past 6 months my situation has (seemed to) (knock on wood) improve considerably. So I wanted to share my process, in case it can help others.

Over the course of 5 years, I took multiple courses of antibiotics, including 1 month of IV antibiotics. Many of my symptoms improved, but the crushing fatigue, sensitivity to weather changes, and physical limitations continued.  I was too woozy to drive safely and too heat-sensitive to travel on foot in Texas, so even on days where I felt a bit better, I couldn’t leave the house under my own power. My quality of life was very poor, and I felt very isolated, lonely, and frustrated.

After 3 years of doctors, tests, and treatments, my point of view changed. Instead of thinking:

How can I get “cured” so I can feel better, leave the house, be happy and have a life again?”

I thought,

Given my current situation, how can I feel better, leave the house, be happy and have a life again, even if I’m never ‘cured?’ “

Of course, I still kept up with my appointments, referrals, and so on, but I stopped depending on the idea that they would provide “the answer” that would end my misery. Instead, I started to do two things:

1. Pay Attention

2. Focus on what aspects of my situations I could change to improve my quality of life

Paying Attention: One of the things that was so frustrating for me was that my energy levels were highly variable. I could walk for a mile one day, then nearly pass out the next day after walking only 5 minutes. This made me risk-averse in the extreme, and even less likely to leave the house, because I never knew what could happen. Doctors were no help when I’d say, “Sometimes, I feel woozy and dizzy, but other times I’m fine.”

Now, here we bring in my secret weapon…my super power…the thing about me that strikes fear in my enemies’ hearts:

I’m a really good software tester.

Now, I never thought this particular skill would be something to brag about. In fact, for years it just seemed like I was being paid to have Obsessive Compulsive Disorder — test the same thing over and over, note down every time it’s not perfect, etc.

But, it turns out that part of being a good software tester is figuring out how to reproduce a crash that seems to come “at random.” And suddenly, that ‘crash’ wasn’t coming from a computer screen or a mobile device — it was coming from me.

When you’re testing an intermittent crash on a device, what you do is, you broaden your perspective to look at other things that might be influencing the crash. You look at things you normally wouldn’t notice. What other programs do you have open? What angle are you holding the iPad at? What were you doing 10 minutes before the crash happened?

Often when you ask yourself these sorts of questions, you can get to the root of the cause.

So, I started looking at my “crashes” the same way I looked at a software program. I had good days and bad days, and they seemed to be random — but were they?

What was I eating on the day I had a crash? What was I eating for 2 or 3 days before I had a crash?

What was the weather like? What else had I done that day? I looked at any and all variables — anything that could give me a clue.

Slowly and painstakingly, I gathered enough “data points” (ie horrible sucky days) that I got information. I learned, for instance, that eating junk food might affect me one or even 2 days later. My body could absorb the insult of sweets every now and then, but if I ate sugary snacks 2 or 3 days in a row, then I would almost certainly experience a “crash.”

Most importantly, I at last figured out the role temperature was playing in my problems.

For years, I had suffered from extreme heat sensitivity, and that was something I already knew. If the temperature was in the 90’s, I couldn’t go outside.

But, by paying attention to when I felt particularly strong  — or particularly weak — I started to gain new information. There was that time I walked for 2 miles without much of a problem. It just so happened that day was in December, overcast with a light sprinkle, and in the 50’s.

There was one day when I walked a half mile outside with no problem, but when I tried to walk on the treadmill in our apartment complex’s exercise room, I grew dizzy and faint after just a few minutes.

I couldn’t understand it, until it finally dawned on me: the days I could exercise tended to be in the fall and winter. And the exercise room, while not broiling by any means, was a little on the warm side.

I wasn’t just sensitive when the outside got hot. I was sensitive to any increase in heat — even the increase caused by my own body when I was exercising. So I needed to be somewhere that, on average, was cool enough to help my body cool down while exercising, because my body had “forgotten” how to cool itself down.

Which meant that I needed to move out of Texas.

This brings us to Step #2:

Focusing on what I could change to improve my quality of life

There’s a story I once heard from a guy I dated. He’d known a woman who was blind for a large part of her life, so she lived in New York City.

“New York City?” I said. “But..the traffic…the people…that would be a terrible place to be blind!”

“On the contrary,” he said. “You can get around by walking, so you don’t have to be able to drive. And, the streets are laid out on a grid…so you can orient yourself by counting the number of blocks. And there are crosswalks at most intersections. New York City is one of the best places a blind person can live, because a blind person can live independently.”

I hadn’t thought about it that way.

So, by moving to New York City, a blind person would…still be blind, of course, but they would gain back the independence that is so often collateral damage to blindness. They could work around their disability, rather than being completely blocked by it.

Maybe there was a way to change my life, so that I could be less limited, too?

I started to think about what I needed, on a very specific level. What triggered my health problems especially? What helped me especially?

I didn’t drive, so my first priority was to live in a place with a walkable neighborhood — where I could afford to live. (Austin has walkable neighborhoods, and affordable neighborhoods, but no walkable, affordable neighborhoods.)

Then I thought about all the other things that would positively impact my health or well-being:

– A place that’s sunny, because grey days make me depressed

– A place less humid than Austin, because humidity exacerbates my joint pain, and I’m allergic to mold

– A place with higher elevation, because I felt very good once when I visited Colorado, and I suspected the mountains had something to do with it

Once I had these criteria, it was like I had a little puzzle, and now I could start on the fun part, which was trying to find cities and towns that fit the puzzle.  I started looking at potential candidates:

Santa Fe / Albuquerque  — dry, high elevation, but too hot in the summertime.

Colorado — perfect, but too expensive

Los Angeles – cool ocean breezes and temperate days, but too expensive and famously un-walkable

…and so it went. I considered small towns and medium sized cities. When I was curious about housing prices and availability, I would troll through craigslist to get an idea of what was possible.

Eventually, after much trial and error, and a few visits, I settled on Boise, Idaho! Who woulda thunk? Basically, I moved here by spreadsheet, because the city fit all the criteria.

And, so far, it’s been great! Even though it does get hot for 8 weeks in the summer, it still cools down at night, and gives me a few crucial walkable hours even on a hot July day. Here are all sorts of things I’ve been able to do since I moved here:

– Go out and get groceries by myself

– Go to the Post Office by myself

– Take a walk and see something beautiful without asking for a ride

– Get to a doctor appointment by myself

– Live in a gorgeous, well-maintained apartment building near downtown, for less than the cost of a slum in Austin

– Be able to exercise outside and slowly build up my strength, because mornings are dry and cool

– Be restored by clean mountain air

So, even though I’m still ‘sick,’ I’ve changed my situation so that the illness is limiting less of my life. I have more agency, independence, and I’m in an environment that’s helping my body, rather than hindering it.

So far, so good.

So, I hope maybe sharing this process helps somebody else out there…and whatever your struggles…good luck!

What’s in a Name

A headline caught my attention on wbur.org today:

People Flee Frigid Cold, Fill Homeless Shelters

Homeless shelters in Boston are reporting that they’re filled to capacity as people try to escape the single-digit temperatures.

It’s remarkable what a difference language makes. WBUR is making an effort to refer to the homeless as “people,” rather than just “the homeless.”

Once we call them “people,” it removes the distancing that allows us to feel removed from the situation. When we think of them as people without a place to stay, it shows more clearly the gravity of the situation, and makes us feel an urgency about their plight.

Try this thought experiment: compare the first group of words to the second. Do you feel more empathy for the second group?

“slaves”         vs.          persons who have been kidnapped and forced to work as prisoners

“battered women”    vs.     women married to abusive husbands

“convicts”    vs.    men in prison

“the poor”       vs.   people with low income

“the disabled”   vs.   people with disabilities

“minors”    vs.    young people

“the elderly”   vs.  people over 65

Obviously, some of these expressions would be too cumbersome or inexact to use in regular conversation. Still, it is good to notice. When do our words allow us to forget the humanity of others? And when do they allow us to remember?

“The Dip” by Seth Godin

I’ve been reading some books on marketing, business, and promotion.  Here’s my 5 minute summary of Seth Godin’s The Dip

  • We now live in a winner-take-all economy – in other words, the top search for a product, service, doctor in Google is going to have the lion’s share of the business. It’s no longer enough to be #4, you’ve got to be at the top of your market to succeed. (I think this is super depressing but it may also be true.)
  • The top of your market could be “The Best Pediatrician in Poughkeepsie” or “The Best Bagel Place in LA.” Know your market and be the best in that market.
  • “The Dip” = the long hard slog that weeds out the many from the few superstars. Examples of this could be: Organic Chemistry, Law School, a rigorous exercise program that gives you washboard abs – anything that is a barrier to excellence.
  • Looked at correctly, “The Dip” is your friend, because it weeds out the competition for you. If you’re willing to get through it – with creativity, etc. – it will protect your status when you get to the other side.
  • There is a difference between “The Dip” and dead-end, pointless, or diminishing-returns pursuits. Successful people know the difference. Successful people quit things that are pointless to continue, and double down on difficult activities that will eventually pan out. He gives examples to differentiate the two.